Autonoma - Problem fetching data from db for some assets – Incident details

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Problem fetching data from db for some assets

ResolvedDegraded performance1 hour 47 minutes

Affected

Platform

Degraded performance from 8:37 AM to 10:25 AM

Database

Degraded performance from 8:37 AM to 10:25 AM

  • ResolvedUTC

    We have identified and resolved the root cause of the issue. Only a very small number of systems were affected. Data collection has now resumed and is operating normally.

    Affected customers will be informed separately.

  • IdentifiedUTC

    We have identified the issue and are currently working on a fix.

  • InvestigatingUTC
    We are currently investigating this incident.