Autonoma - Issue with writing & reading Dataservice – Incident details

Third Party: DigitalOcean → GenAI Platform experiencing partial outage

Issue with writing & reading Dataservice

Resolved
Major outage
Started 2 months agoLasted 43 minutes

Affected

Platform

Partial outage from 1:09 PM to 1:52 PM, Degraded performance from 1:09 PM to 1:52 PM

Digital Customer Plattform

Degraded performance from 1:09 PM to 1:52 PM

Database

Partial outage from 1:09 PM to 1:52 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    The gathered datapoints are still being processed. Please note that it may take some additional time before the processing is fully completed.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.