Critical DNS Service problem
Resolved·Major outage·73 hours 36 minutesJanuary 09, 202310:10 PMJanuary 12, 202311:46 PMUTC
Affected
·
- Resolved · UTC
All systems are working fine and dataloss was prevented in most cases.
- Monitoring · UTC
We were able to fix the underlying error and are now back online. We are now starting up the data processing pipeline gradually again.
- Update · UTC
We are having still difficulties and are now trying to transfer the DNS settings to another provider.
- Identified · UTC
We are expecting an outage of our DNS provider. This causes an unavailability of all our services at the moment. We are working on resolving this problem with our vendors.
